If I order today, when will it arrive?Updated 4 days ago
All our Global shipments are currently despatched from our UK based fulfilment centres. Shipped by international tracked airmail or DHL Courier.
Most deliveries are completed within the following lead-times, with occasions exceptions due to unforeseen circumstances.
- Airmail expected delivery time: 5 - 20 working days
- DHL expected delivery time: 2 - 7 working days
Once a package has been despatched:
- standard shipping - after the initial acknowledgement, the tracking will not update again until the package has been received and receipted at the destination country. Once it has cleared customs, it will be handed over to the Post Office or a local carrier for final delivery.
- express shipping - the tracking should update regularly within 48 hours of despatch.
If there are no tracking updates for 21 days, please contact our customer service team.
If the tracking does not update within 72hrs of despatch, please contact our customer service team [email protected]